How I Saved a Customer at McDonalds Up to $5,000

On my way to the 1st financial blogger’s conference, I decided to save some time and drive through the McDonalds drive-thru to pick up a quick meal.

While pulling into the parking lot, I noticed a white box commercial truck snaking around the McDonald’s yellow bar that tells drivers that they can’t drive through the drive thru if there vehicle is higher than so feet (usually around 9).  I found this maneuver to be very strange.  I chalked it up to that fact that the driver was going to not go under the roof and yell her order and pick it up by getting out of the fairly large box truck.

Well….  Apparently the driver forgot or wasn’t the swiftest driver in the McDonalds drive-thru as she drove the box truck up to “Pay Here” windows.  Sure enough a nasty screeching sound happened and the truck got stuck underneath the roof.

I had my windows down since I had just ordered when I heard the cashier say to the driver to back it up.  I thought no, no, no!  Driving it back would rip that part of the siding off since it was sticking, and possible cause damage to the roof!  As the driver started to do that I decided to take action (I was hungry, lol!).

You see, I had an idea!  My idea was that If I were to get a few people on the back bummer, the extra weight would make the shocks go down and the driver would be able to drive forward (or backwards for that matter), without causing any extensive damage to the roof.  I got up on the bummer, and sure enough the truck’s back-end did move down slightly, but not quite enough.

At this point, something special happened!  The driver in the car immediately behind the truck got out and told me what a great idea I had and climbed up.  Then a tall (and a bit heavy) girl (16 or 17) who was coming out of the McDonald’s building and saw what we were doing and asked if we needed help (which we obviously did and gladly took her offer)!

With the three of us on the truck, the truck shocks sunk and instantly the truck lurched forwards!  Unfortunately, the driver was at the back of the truck with us, so the truck was moving without a driver.   Once I realized what was happening, I said “Ummm, the driver is back here, we should jump off now!”  All three of us jumped off, luckily the driver was able to get in at the last moment and stop the truck before it hit other cars.

I was very surprised afterward when even though I stepped up and becoming the problem solver, I wasn’t thanked by neither the McDonald’s cashier nor the driver of the box truck thanked me!

What really impressed me during the entire issue, was that both the lady and the girl complimented me on a such a great idea.  I was especially impressed by the girl!  She was young so I was surprised that she volunteered to help instead of just laughing at the truck driver’s problem and looking away.

It was rewarding enough knowing I did a good deed!

MR